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Terms and Conditions
A 50% deposit is required upon booking. The deposit is non-refundable if you choose to cancel within a month from your booking date.
In the event of bad weather we provide the option to set-up at your home or an undercover shelter. We will make a decision the day before based on the forecast that BOM provides. If there is a high (50% or more) chance of rain forecasted we will set up undercover/indoors. If you wish to still go ahead with the event outdoors based on high chance of rain we will charge a $150 refundable bond for any damage that may occur to our set-up if the weather turns bad during the event. If you have chosen to go ahead with the event based on a high chance of rain we cannot refund you any amount if the weather turns bad during the event and you cannot stay the full 3 hours duration.
If there is a low (49% or lower) chance of rain you can still choose to move the event undercover/indoors or go ahead with the event outdoors and no bond will be charged. Please note, if on the day the weather turns unexpectedly bad based on low chance of rain, we will move the event indoors/undercover.
If you choose to cancel within 2 days of the event date after final payment has been made due to poor weather or change of mind, your payment will not be refunded.
You may be able to change dates for an extra fee depending on availability.
We will try our best on the day to set up in prime location with the best views and protection from the sun, although we cannot guarantee this as it does depend on availability at the time of arrival.
Please also note, our food included in each package is a basic amount and will only be enough to cater for each guest, we provide our add ons if you would like that little bit extra!